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It is up to the User to contact the Toll Operator to handle these types of infractions or notices. Please contact customer support if you require additional assistance. Visit Harris County Toll Road Authority Website. For quicker assistance, please have one of the available items below ready when contacting HCTRA. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Reported Issues: 4 Comments. They have given me comfort in knowing I can trust their recommendations for our staffing needs. Zero stress. Very friendly employees easy to communicate with and have questions answered. 3872. No endorsement has been given nor is implied. Corporate Headquarters HCTRA Customer Service Closed Published on: February 15, 2021. I ve enjoyed working with my recruiter, and if I have any questions they are there to help. You can contact them directly by phone at 281-875-3279. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. There is a $2 charge for reloading your tag. Unfortunately, you can only buy them at state stores or order them online. How can I pay my Harris County Toll Road Authority bill? The cashier should scan your reload card (not swipe) and you can reload your account with cash or go online to https://www.bancpass.com/reload/ to use a credit or debit card. Your toll account is linked to your credit card & automatically replenished when a minimum balance is reached. Ability to speak effectively on the telephone. All Rights Reserved. The latest complaint credit bureau reporting was resolved on Jan 21, 2013. Users can also reload online via the BancPass website: https://www.bancpass.com/reload/. Learn More. Important: All applicants must complete the assessment. Join to view profile . We continuously work to inform Toll Operators of our Users frustration and also work to message our Users when we are alerted of a Toll Operator system issue. Last Modified May 6, 2020. To reload the account, a User can simply take the Reload card to any participating retailer and reload using cash or debit. Users can view their account balance via the BancPass phone app. - Leading role in assigning and receiving I.T. color: #203f48; Managing your EZ TAG account just got easier. Please be ready to provide the vehicle . Save my name, email, and website in this browser for the next time I comment. You can email support@bancpass.com or call Customer Service 866-978-5061 Monday Friday during normal business hours. Please include a clear image of the invoice details including the invoice number, vehicle details, and transaction details. Published on: May 6, 2020. Join to view profile . I missed two days of work, but she was so nice to call me and check up on me. - Leading role in building up and improving . San Antonio, TX. You may change your License Plate number using the BancPass phone-app, or by calling: 866-978-5061. Elite 2023. } | Wilshire North Houston Hours/. The new system keeps penalties capped, and only assess late fees monthly, not for each transaction. The tag ID number is matched to an account and the amount of the toll is debited from the account balance. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. . Shift: 7am-3pmMust Be Bilingual. Funds are available immediately and you may drive the road after reloading. Please check with other tolling agencies directly for questions about their policies and programs. Where We Are a Service Provider. They charged my account 2 times within the same minute . 2555. Resource Staffing provides a variety of positions for jobseekers; they are able to help a multitude of people become employed under an agency that is organized and well established. I have a disabled vet plate or other plate that allows for free tolls? color: #fff; 3,107,130 Active TxTags as of March 1, 2023. Log in to manage your EZ TAG account. BancPass does not require a minimum balance be maintained. Click here .hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { ENGLISH. Since 1989, we have been bringing employers and job seekers together in various industries and positions throughout Texas. Login to save this search and get notified of similar positions. Email:[emailprotected], EZ TAG Account Id # or EZ Tag sticker number (if applicable). Were only here for another ten days. Must be able to adapt to dynamic, quickly changing telecommunications environment. Popups are being blocked on your browser, please make sure the popup blocker is not enable while using the application. . Your job seeking activity is only visible to you. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Please include the detailed page showing the license plate, time/location and toll amount. https://wprod-m.hctra.org/TranslationDisclaimer#! Harris County Toll Road Authority has 1.5 stars. Purchase your BancPass Toll Sticker online or at participating retailers. My work experience there also included various customer service functions, such as resolving customers' interoperability issues with NTTA and TxTag, renewing tags, and adding vehciles and license . If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. preview. 281-875-EASY (3279) Roadside Assistance. If you believe you are exempt from tolls, you should call the Toll Operator to determine the proper method for receiving free tolls. Developer: Harris County Toll Road Authority . TX Track correspondence sent, received, or requiring further action in case management system. Assistant Dispatcher HCTRA [ 2 shifts available] $15.75 /hr. Unpaid tolls may result in additional fees and penalties, including issuance . Houston, Texas 77021, Media RequestIncident on RoadLandscapeRoadway ComplaintRoadway DamageWebsite IssueOther, BLUERIDGE TRANSPORTATION GROUP, LLC Full Name. .hmg-jb a:hover, .hmg-jb a:focus { background-color: #203f48; We will resume normal business hours on Monday, February 22. For questions about the Grand Parkway, . This is an error with the Toll Operators billing system. Please allow 24 hours for a customer service agent to respond to emails. } For roadside assistance, please . background-color: #376d7d; background: #376d7d; .script("/js/multiple-select.js").wait() 3rd Shift 11pm-7am Non-Bilingual or Bilingual. What If deactivate my BancPass Toll Sticker? Ability to use calculator, having above-average mathematical skills. The best way to manage your account is by downloading the app. Accountable for call quality, attendance, and adherence to work schedule results. Answering inbound calls and assisting callers with EZ Tag questions. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. window.location = location.href.replace(/^http:/, 'https:'); 10 followers 10 connections. Ability to comply with office training requirements. Does doxo process payments for all Harris County Toll Road Authority services? 1485. color: #376d7d; var jb_url = 'careers.resourcestaffing.com'; The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. Prevent apps from taking your money without permission. How is the BancPass Toll Sticker program different from other toll tag programs?? Sugar Land, TX 77479. Place/answer phone calls to the customer answering EZ Tag questions. Your account will be fully closed 120 days after cancellation in order to allow all tolls that were incurred prior to the account cancelling, to post. My account always claims Ive failed multiple attempts trying to login in even with PW saved and Face ID enabled. Problem is, I wasn't anywhere near Houston when they alleged that I drove through their toll road. doxo is not an affiliate of Harris County Toll Road Authority. You will be responsible for charges incurred up to the time that BancPass is notified. The amount of a reload includes a $2 fee. BancPass users will be charged the electronic toll tag discounted rate. Be sure to have two identifying pieces of information from the following list: BancPass does not initiate charges to your account. Users can even use credit cards to replenish their account. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Listed below are our top recommendations on how to get in contact with EZ TAG. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Friday, December 31, 2021 for New Year's Eve. doxo is not an affiliate of Harris County Toll Road Authority. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. You will be notified and given an option to opt-out of BancPass service fees prior to being charged. I received a letter from the Harris County Toll Road Authority that I owed a toll for blowing through their toll station in Houston. College Recruiter believes every student and recent grad deserves a great career. } Excellent interpersonal communication skills and ability to communicate and work in a collaborative group. Open an EZ Tagaccountonline today. I have worked here for over 3 years and I have the utmost love and appreciation for this company. This is not an error with the BancPass system. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. } Useful Information for HCTRA Customers . Free customer service/helpdesk job search site: HCTRA Assistant Dispatcher 1st and 3rd Shift job in Houston Texas, USA. Join to apply for the Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) role at Harris County. Where can I get my cash reloadable BancPass Toll Sticker? color: #376d7d; Password reset instructions will be sent to your email address if it has an associated account. Saturday 8:00 AM to 4:30 PM. .hmg-jb .apply-progress-bar li.active > a:before { checkSSL(); Find information on toll roads, closures, and rates. You can do this by: 1) reviewing the SMS text messages we send you regarding your balance; 2) using the BancPass phone app, or 3) by calling 866-978-5061. Learn about doxo and how we protect users' payments. Mobile:832.725.5443 this toll road is operated by different agencies. Registering your License Plate provides a backup means of identifying your vehicle if, for example, your transponder fails. I got an invoice or violation notice for a vehicle that had a BancPass Toll Sticker, what should I do? Prefer an automatic monthly subscription? https://www.doxo.com/info/harris-county-toll-road-authority. } Reveal contacts of top Harris County Toll Road Authority managers and employees. . I ordered our transponders on July 3, 2020. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. If you need assistance, please contact Customer Service. Were proud to be a part of the following organizations: There are currently no related jobs. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Monday, January 18, in recognition of Martin Luther King Jr. Day. #jb-user-account-nav>li.active>a { Visit CareerBliss to research Harris County Toll Road Authority salaries, reviews and benefits. Ability to comply with the Harris County Personnel Policies and Procedures and the policies of the County Attorney. 9 followers 9 connections. Logos and other trademarks within this site are the property of their respective owners. Post customer service/helpdesk jobs for free; apply online for / HCTRA Assistant Dispatcher 1st and 3rd Shift job Texas, USA. Lead Customer Service Representative at Harris County Toll Road Authority Missouri City, Texas, United States. Resource Staffing s team has not let me down once with our staffing needs. This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. Beginning March 14, the Harris County Toll Road Authority (HCTRA) will have updated Customer Service call center hours to better serve our customers. or by texting the word BALANCE to 866.978.5061. Love my recruiters & clients. TheHarris County Toll Road Authoritywould like to remind customers tologon tohctra.organd make sure your EZ TAGaccounthas a positive balance and your license plates are up-to-date. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. Please contact Customer Service at 281-875-3279 or visit any EZ TAG Store. Occasional ability to work extended hours to accommodate case load demands. See WHERE ARE MY TRANSACTIONS?/WHY ISNT MY APP UPDATING MY TOLLS, below. } They work really hard to support us and it shows. Resource Staffing connects Texas employers and talent in office administration, accounting & finance, real estate, customer care and medical non-clinical. if(typeof jQuery == 'undefined') { Customer Service. Manage your account with automatic text reminders and the BancPass mobile app. To support the ongoing work of this site, we display non-personalized Google ads in EEA countries which are targeted using contextual information only on the page. Job Description & How to Apply Below. Harris County Toll Road Authority United States employs 171 employees. When a Users balance gets low (around $5), BancPass automatically sends a text message to the mobile phone number on file to alert the User of a low balance. E-Mail: [email protected] Website: Visit Harris County Toll Road Authority Website . Mar 01 2023. This is not just an issue for BancPass customers but all customers who drive the particular roads that are delayed. Dont have an EZ TAGaccount? The $4 monthly late fees and $1.15 mail-in fee for a transaction would total $17.25 when it was . Voice messages left after hours will be returned the following day. HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. Receiving inbound calls and/or make outbound calls to taxpayers to collect delinquent property taxes. During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . Please check with other tolling agencies directly for questions about their policies and programs. var checkSSL = function() { You may visit their website or send an email request by clicking HCTRA Email Support. We have over 1,000,000 users and companies will listen to us. Login to your EZ TAG account. The latest review Lien release was posted on Sep 19, 2022. Due to the impacts of the winter storm, the HCTRA's Customer Service will remain closed Friday, February 19. Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills.